We respect your privacy.

1. Introduction

SoftX Solutions ("SoftX," "we," "us," or "our") operates this website to provide information about our products, services, and career opportunities, and to allow visitors to contact us. We are committed to handling personal information responsibly and transparently.

This Privacy Policy applies to information collected through this website, including any enquiry forms, contact forms, and career application forms. It does not apply to information collected offline or through channels not linked from this website.

By using this website and submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.

2. Information we collect

We collect information in the following ways:

Information you provide directly. When you submit an enquiry, contact form, or job application, we may collect:

• Full name
• Email address
• Phone number
• Company or organization name (if applicable)
• Service or product of interest
• Enquiry or message details
• Resume, CV, cover letter, and related career application details (for job applicants)

Information collected automatically. Like most websites, our server and hosting infrastructure may automatically log limited technical information such as IP address, browser type, device type, pages visited, and access timestamps. This information is used for security, diagnostics, and understanding general website usage, and is not used to individually identify visitors unless required for security or legal purposes.

We only collect personal information that you voluntarily provide to us, or standard technical data collected automatically by our hosting and infrastructure providers.

3. How we use your information

We use the information we collect for the following purposes:

• To respond to your enquiries and requests for information
• To evaluate and process career and job applications
• To provide details about our services, products, and offerings
• To communicate with you regarding business-related matters, proposals, or projects
• To maintain records of business communications and enquiries
• To improve our website, services, and the overall user experience
• To detect, prevent, and address technical issues, fraud, or misuse of our website
• To comply with applicable legal, regulatory, or contractual obligations

We do not use submitted information for automated decision-making or profiling that produces legal or similarly significant effects on you.

4. How we share information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information in limited circumstances, including:

• Service providers. We may share information with trusted third-party vendors who assist us in operating our website, hosting our infrastructure, sending communications, or processing job applications, under obligations of confidentiality.
• Legal requirements. We may disclose information if required to do so by law, regulation, legal process, or governmental request, or where disclosure is necessary to protect our rights, property, or safety, or that of others.
• Business transfers. In the event of a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to standard confidentiality arrangements.

5. Data protection and security

We implement reasonable technical and organizational safeguards designed to protect the information you submit from unauthorized access, disclosure, alteration, or destruction. These measures include restricting access to submitted information to authorized SoftX Solutions team members who require it to carry out their responsibilities, and using secure infrastructure for handling form submissions.

While we take appropriate precautions to safeguard your data, no method of electronic transmission or storage is entirely secure. We cannot guarantee the absolute security of information transmitted to us, and any transmission is done at your own risk.

6. Data retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to your enquiry, evaluating a job application, or maintaining business records, unless a longer retention period is required or permitted by law.

Career application materials, including resumes, may be retained for a reasonable period to allow consideration for current and future opportunities, unless you request earlier deletion.

7. Cookies and similar technologies

Our website may use cookies or similar technologies to support basic functionality, remember preferences, and understand general usage patterns. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the website.

8. Third-party links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any external websites you visit.

9. Children's privacy

Our website and services are intended for business and professional use and are not directed at children. We do not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

10. Your rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal or contractual limitations
• Withdraw consent for future communications, where applicable
• Object to or restrict certain uses of your personal information

To exercise any of these rights, please contact us using the details below. We will respond to legitimate requests within a reasonable timeframe.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Material changes will be reflected on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at:

Email: info@softxsolutions.online
Phone: +91 82393 76737
Office: MLA Colony, Raja Bazar, Patna, Bihar-800014, India